Ariful Islam

Enhanced customer satisfaction by streamlining service protocols and staff training, leading to improved guest reviews and repeat business.

Drove sales growth through effective menu promotions and upselling strategies, contributing to increased daily revenue.

Managed daily store operations, including inventory control and stock rotation, reducing waste and ensuring product availability.

Supervised and mentored a team of restaurant staff, fostering a collaborative environment focused on efficiency and high performance.

Processed an average of 150+ transactions daily with 100% accuracy, maintaining precise cash drawer reconciliation.

Improved transaction speed by 15% through efficient use of POS systems and organized workflow, enhancing customer throughput.

Provided excellent customer service, resolving inquiries and ensuring a positive checkout experience for all patrons.

Generated daily sales reports and reconciled cash receipts, contributing to accurate financial tracking and operational insights.

Developed and curated engaging content, including articles, polls, videos, guides, and e-books, to increase audience interaction and brand awareness.

Managed and grew social media presence across multiple platforms, increasing audience engagement by 20% through targeted campaigns.

Created interactive polls and contests that boosted user participation and generated valuable market insights.

Promoted company values and culture through compelling online narratives, strengthening brand perception and customer loyalty.